Solutions to Your Top Two Communication Problems
By Dr. Brenda Shoshanna
Without effective communication, no relationship
stands a chance. We talk (and listen) all day
long, but only a small part of our communication
takes place in words. Most of the time we believe
the other is listening to and understanding what
we saying, but by and large, this is not the
case. Most of the time the other person is
planning what he or she will say back, or tuning
out, or building up some kind of fantasy that has
nothing to do with what is going on at that
moment. When we are fighting, we want more than
ever to be understood and words go flying back
and forth like arrows. At this point, resolution
to the problem can be far away.
So what are the secrets of effective
communication? How do we truly get what we want
and give each other what we need? Let's look at
the top two communication problems and see how
they can be solved. Once this is done, you'll be
off to a wonderful start in building the kind of
relationship you have always wanted.
Problem One: Wanting to Be Right and Prove the
Other Wrong
Before you are able to communicate effectively,
you must look carefully at your intention. Are
you communicating in order to be understood, to
get what you want, or do you have another
intention behind the words you are saying? Many
couples end up just wanting to prove that they
are in the right and their partner is wrong (and
always has been). This is communication as war.
These words are filled with anger and blame. They
cause the other person to feel small, bad or
inadequate. The words in these communications are
never listened to. However what is read loud and
clear is the anger and righteousness behind what
is being said. To remedy this, decide that you
will stop blaming each other, and give each other
a chance to truly be heard. Decide you do not
have to prove a case, but find a way to establish
a bridge of mutual understanding. These
intentions are tremendously helpful in allowing a
relationship to succeed.
Problem Two: Not Being Able to Hear the Other
Person
Remember, communication consists not only of
talking, but also listening and hearing what is
being said. We can do a whole workshop on the art
of listening, but to start, it is crucial to
realize that each person can only truly "hear"
what is being said if they are willing to put
aside their own point of view and really be
available to know the heart and mind of the
other. This is not as simple as it sounds. Many
of us immediately interpret what we are hearing,
and put it into a ready-made slot. Others distort
what is being said. Others pretend to listen, but
are occupied with their own thoughts. A solution
to this is to repeat to the other what you think
they have said. Let them know how their
communication is filtering through to you. Let
them make adjustments to your version of their
message. And finally, be willing to really hear
what they mean.
Brenda Shoshanna, Ph.D, is a psychologist and psychotherapist, award winning author, and professional speaker. She is the author of "What He Can't Tell You. . .
And Needs to Say," "Why Men Leave" and "Zen Miracles."