By Laura Benjamin

This is the "people-pleaser" who over-promises and never delivers. They avoid conflict at all costs, are outgoing, sociable, personal with others, and very attentive. They will tell you things that are good to hear and then let you down by making unrealistic commitments.

Coping Strategies:

  • Make honesty non-threatening. Ask for their opinion without jeopardizing your acceptance of them as individuals.
  • Be personal without being phony and let them know you value them as people.
  • Don't allow them to over-commit or take on more than they can handle.
  • Ask for feedback on things that might interfere with your good relationship.
  • Pay attention to their humor - it often masks their true feelings.

Other personality types:

Laura Benjamin is the owner of "Laura Benjamin International," an international speaking, training, coaching and consulting firm specializing in workplace relations and professional development issues. Her programs include, "Got STRESS? Balancing Work & Life," "Call of the Wild…Dealing with Difficult People," and "A Manager's Guide to Developing Your People." Contact her by phone: 719-266-8088, email:, or visit her website at