The Hostile/Aggressive

By Laura Benjamin

This is the bully who always needs to be right. They tend to be abusive, abrupt, accusatory, intimidating, arbitrary, and arrogant. They value high levels of self-confidence and aggressiveness and demean those who don't possess them.

Coping Strategies:

  • Stand up to them without fighting by assertively expressing your opinion ("In my opinion, I disagree with you.") If you allow a fight to escalate you'll never win against these people and you may end up losing the war.
  • Take unpredictable actions to get their attention: drop a book, stand up, firmly call them by name, get them to sit down and don't sit until they do.
  • Be prepared for friendly overtures as soon as they view you as worthy of respect.

Other personality types:

Laura Benjamin is the owner of "Laura Benjamin International," an international speaking, training, coaching and consulting firm specializing in workplace relations and professional development issues. Her programs include, "Got STRESS? Balancing Work & Life," "Call of the Wild…Dealing with Difficult People," and "A Manager's Guide to Developing Your People." Contact her by phone: 719-266-8088, email:, or visit her website at